DELIGHTED council bosses celebrated a gold rush as they recorded their best-ever showing at the ‘Oscars ceremony’ for local government.
Renfrewshire Council scooped three golds, as well as three silvers, at this year’s Convention of Scottish Local Authorities (CoSLA) Awards bash.
The awards recognise excellence among all 32 local authorities in Scotland and the Paisley-based council won three out of the seven categories up for grabs.
David Martin, chief executive of Renfrewshire Council, said: “This is excellent news. The CoSLA Awards are about recognising public service and public servants.
“Our aim at Renfrewshire Council is to consistently provide high-quality services and it’s gratifying that our efforts are being recognised on the national stage.
“These awards are the results of Renfrewshire’s drive to develop innovative and forward-looking approaches to tackling the challenges that currently face local government.”
Renfrewshire Council had six nominations in total at this year’s bash, which was staged in St Andrews and hosted by BBC news presenter Jackie Bird.
Their first gold award was scooped in the Achieving Better Outcomes category for their Advice in Primary Care project.
This service provides debt advice and practical assistance in GP surgeries and health centres, as well as targeting vulnerable groups who may not otherwise access these services due to ill health, lack of transport or lack of knowledge about benefits or welfare rights.
Council chiefs say that this unique and new approach delivers services directly to those most likely to suffer from the effects of the credit crunch and the economic downturn.
Meanwhile, the Housing Advice and Homeless Services programme was a gold winner in the Excellence in Adversity category.
It provides focused help and support to anyone in Renfrewshire who is homeless, at risk of becoming homeless or who needs help to keep their home.
And it was a hat-trick for Renfrewshire when the gold award in the Securing a Workforce for the Future category went to their Customer Service Professional qualification scheme.
The groundbreaking qualification is transforming customer service and helping to develop a more skilled workforce.
It is the only online professional qualification certificated by the Scottish Qualifications Authority (SQA) and is helping to achieve more first-time resolutions of customer enquiries and increase customer satisfaction levels.
Renfrewshire Council also won silver awards for three other projects – the Service Re-routing for Improved Recycling initiative, the Joint Internet Safety TV Advertising Campaign and the Schools Dragons’ Den project.